{"id":1126,"date":"2015-01-28T17:46:23","date_gmt":"2015-01-28T17:46:23","guid":{"rendered":"http:\/\/onenorbiton.org.uk\/?page_id=1126"},"modified":"2016-03-29T19:25:06","modified_gmt":"2016-03-29T18:25:06","slug":"one-norbiton-proposal-for-new-community-hub","status":"publish","type":"page","link":"https:\/\/onenorbiton.org.uk\/?page_id=1126","title":{"rendered":"Hub project"},"content":{"rendered":"<p><strong>Final Plan for creating a Community Hub out of the Community Shop in Madingley<\/strong><br \/>\n<a href=\"http:\/\/onenorbiton.org.uk\/?attachment_id=1454\"rel=\"attachment wp-att-1454\">Creating a Community Hub version 22 <\/a><\/p>\n<p><strong>CURRENT TENDER<\/strong><br \/>\nWe are now inviting a quotes for this tender (See attached below). Because of the proposed CRE regeneration these works will be more limited than we originally intended and will not include breaking through into the neighbouring ground floor room.<\/p>\n<p><a href=\"http:\/\/onenorbiton.org.uk\/?attachment_id=1449\"rel=\"attachment wp-att-1449\">Tender for HUB v2 with revised plan<\/a><\/p>\n<div>\n<p align=\"center\"><strong>Creating a Community Hub<\/strong><\/p>\n<p align=\"center\">Project Plan February 2015<\/p>\n<p align=\"center\">Jill Preston &amp; Mike D\u2019Souza<\/p>\n<p align=\"center\">\n<p align=\"center\">\n<p align=\"center\">\n<p align=\"center\">Brief Synopsis<\/p>\n<ul>\n<li>This is a proposal to refurbish the Community Shop and an adjoining unused room in the ground floor of the Madingley Tower block.<\/li>\n<li>The aim is to create a\u00a0<strong>Community Hub<\/strong>\u00a0and refreshment s area for all who live, work or learn in Norbiton Ward.<\/li>\n<li>The Hub would provide residents\u00a0<strong>with<\/strong>\u00a0<strong>free Internet access and support for their IT needs.\u00a0<\/strong>\u00a0Participant community groups, charities &amp; public services could meet each other for mutual support and to engage with residents to recruit their volunteer support. Local events and services will be advertised on a screen in the Hub\u2019s front window.<\/li>\n<li>This Hub will also provide a small office space for One Norbiton facilitating its current activities i.e.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0a) Running its \u2018Surrey Save\u2019 credit union outpost, b) its branch of the Food Bank and\u00a0\u00a0c) Its Norbiteens project to enable youth on the estate to get work experience.<\/li>\n<li>Additionally these facilities could enable us to set up a baking oven to interest the Norbiteens and other local people in cooking and to produce bread and buns.<\/li>\n<li>Surveys have indicated that this initiative is wanted by both the public and all participant groups<\/li>\n<li>The project works will be overseen by a committee of the current participant groups and, once the work is finished this committee will continue to supervise the running of the Hub through a management committee derived from participating groups and Local Authority representatives.<\/li>\n<li>The budget for this project is estimated to be at least \u00a317,000.\u00a0\u00a0\u00a0This will be mainly sourced as follows: \u00a35000 One Norbiton DCLG grant to hand \u00a35000 RBK Housing (prior promise) \u00a35000 (In kind) from Axis and other RBK Contractors plus money raised from locality schemes and\u00a0additional grants.<\/li>\n<li>The project will be led by local CRE resident and CREst Chair Jill Preston with the support of the One Norbiton Community Working Group, of which she is Secretary.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Contents<\/strong><\/p>\n<p>Executive Summary<\/p>\n<p>What is a Community HUB?<\/p>\n<p>Background<\/p>\n<p>Why is this project needed?<\/p>\n<p>One Norbitons Values<\/p>\n<p>Key Learning Points from Pilot:<\/p>\n<p>Detailed Project Description<\/p>\n<p>Business Activities<\/p>\n<p>Community and Educational Activities<\/p>\n<p>Governance and Management<\/p>\n<p>Costings<\/p>\n<p>Data protection<\/p>\n<p>Running Costs<\/p>\n<p>Equality and Diversity<\/p>\n<p>Financial Management<\/p>\n<p>Milestones<\/p>\n<p>Outcomes monitoring and evaluation<\/p>\n<p>Other Monitoring<\/p>\n<p>Partners &amp; Supporters<\/p>\n<p>Synopsis<\/p>\n<p>Appendices<\/p>\n<p><strong>Appendix 1<\/strong>\u00a0Floor Plans \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u202614<\/p>\n<p>A<strong>ppendix 2<\/strong>\u00a0Example of Community Survey Results\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.15<\/p>\n<p><strong>Appendix 3<\/strong>\u00a0Security Policy and Procedures\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..17<\/p>\n<p><strong>Appendix 4\u00a0<\/strong>Risk Assessment\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u202619<\/p>\n<p><strong>Appendix 5<\/strong>\u00a0Data Protection Policy\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.19<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Executive Summary<\/strong><strong><\/strong><\/p>\n<p>This is a project to refurbish two areas on the ground floor of the Madingley tower block to serve as a community hub. We believe that this will be both practicable and of benefit to our council and our local population. We already have evidence from community needs assessments that many existing charities and public services would welcome its creation and would support the proposed use of these centrally situated premises. For example: The Police, Citizens Advice, Surrey Save, Community Connected, Refugee Action and LEAH. This includes;<\/p>\n<ul>\n<li>The intended use of the building and a project timetable.<\/li>\n<li>The structural work could be completed in a single phase and then further equipment could be added as demand increased.<\/li>\n<li>A technical feasibility study is being prepared showing the cost of bringing the buildings up to a suitable standard for the proposed use.<\/li>\n<li>Alternative places were examined. These were the Old Laundry in Cambridge Gardens and the currently derelict Surrey Sports Centre. The costs of refurbishing the former was \u00a370k and the latter \u00a3350K which is why both were rejected<\/li>\n<li>A plan which sets out the capital set up costs and on-going revenue costs and how this is to be funded<\/li>\n<li>How we propose to evaluate its outcome and how the community will be consulted via our e-democracy service<\/li>\n<\/ul>\n<p>Although the Council would not want to enter into any long-term arrangements which may potentially impact on future estate renewal\/regeneration proposals, they have already proposed leasing these premises to One Norbiton for a peppercorn rent. Any lease would need to include redevelopment break options in the Council\u2019s favour to protect the Council\u2019s position on this basis. Furthermore because One Norbiton cannot at the present time guarantee its funding beyond three years, the most likely option favoured by both parties would be for a lease with a term of initially 3 years, and rolling annual or five yearly breaks thereafter.<\/p>\n<ul>\n<li>The overall budget for this project is currently estimated at approximately \u00a315,000. We believe this can be sourced as follows:<\/li>\n<li>\u00a35,000 of this has been allocated out of the \u00a342,000 DCLG grant to One Norbiton,<\/li>\n<li>A further \u00a35,000 has been promised by RBK housing. An unspecified sum of work towards Community needs has been included in the Axis contract.<\/li>\n<li>There are also various funds such as \u2018the Bill fund\u2019 and a residual CDF grant that could add to the pot. Finally there is merit in trying to raise the residual required from the locality.<\/li>\n<li>Key issues still to be resolved are who would use it and share its running costs.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>What is a Community Hub?<\/p>\n<p>Our concept of a\u00a0<strong><em>Community Hub<\/em><\/strong>\u00a0is a place that serves as a venue for various communal activities:<\/p>\n<ul>\n<li>A meeting point for public servants, charity workers and local residents.<\/li>\n<li>A place where a range of useful services may be sited such as a branch of the Credit Union and Citizens Advice Bureau.<\/li>\n<li>A convenient place to obtain free internet access and be supported with IT needs.<\/li>\n<li>An educational centre where our local youth can be organised to do jobs and gain job experience in traditional trades such as Baking and perhaps newer activities such as 3D printing.<\/li>\n<li>A warm and welcoming coffee\/tea venue to promote mutual understanding and collaboration between people wanting to improve the quality of life in this locality<\/li>\n<li>A site for the Office of One Norbiton*<\/li>\n<\/ul>\n<p>The regulation of the Hub will be by a steering committee of its permanent users led by One Norbiton CWG. The chosen place for this Hub is the present Community shop combined with a recently discovered unused back room on the ground floor of the same Madingley Tower block.\u00a0\u00a0RBK Housing has now offered One Norbiton this space for rental at a peppercorn rate.\u00a0\u00a0\u00a0They have even been quoted in the local press!\u00a0\u00a0<em>However, this document will be used as a tool to seek formal agreement of this project.<strong><\/strong><\/em><\/p>\n<p>Background<\/p>\n<p>The present Community Shop was equipped by the CAP project over five years ago. CAP was publicly funded by the PCT and RBK it seems therefore sensible for us to build on the efforts already put in.<\/p>\n<p>Specifically, One Norbiton exists to improve the democratic involvement, health and quality of life of those who live, work and study in Norbiton ward and the surrounding areas.\u00a0\u00a0\u00a0\u00a0Therefore creating a hub will assist in furthering all\u00a0\u00a0of our aims and promote effective community engagement.<\/p>\n<p>Why is this project needed?<\/p>\n<p>Norbiton is an area of deprivation with 27.4% of children in the Norbiton ward living in poverty.\u00a0\u00a0Within one LSOA (Lower Super Output Area) in the ward, 39.5% of children live in poverty, whilst on the Cambridge Estate, 45.2% of children live in poverty.\u00a0\u00a0This compares with 13.8% for the borough as a whole.<\/p>\n<p>(Source: Royal Borough of Kingston website, Data Observatory: Children: Child Poverty; accessed 21<sup>st<\/sup>\u00a0May 2014)<a title=\"\" href=\"file:\/\/\/Users\/oldimac\/Desktop\/Creating%20a%20Community%20Hub%20v16%20docx.htm#_ftn1\">[1]<\/a><br \/>\n(Source: One Kingston Child Poverty Needs Assessment Refresh 2013)<a title=\"\" href=\"file:\/\/\/Users\/oldimac\/Desktop\/Creating%20a%20Community%20Hub%20v16%20docx.htm#_ftn2\">[2]<\/a><\/p>\n<p>Within Norbiton, the Cambridge Estate area is the most deprived LSOA in the borough, ranking in the top 5% most deprived in England.<\/p>\n<p>(Source: Royal Borough of Kingston upon Thames Borough Profile 2010\/11, p19; accessed 21<sup>st<\/sup>\u00a0May 2014)<a title=\"\" href=\"file:\/\/\/Users\/oldimac\/Desktop\/Creating%20a%20Community%20Hub%20v16%20docx.htm#_ftn3\">[3]<\/a><\/p>\n<p>Because of this manifest need there are many public service and Charitable activities directed towards this locality.\u00a0\u00a0Unfortunately participants often do not know about each other\u2019s existence. and only a few personalities involved know each other. This generates overlaps and potential for Kudos jealousy\u00a0\u00a0\u00a0as, at one time, existed between the two Residents Groups of CREst and CRERA. One Norbiton has a\u00a0\u00a0broad brief, which includes interest in all issues that affect quality life, including health and housing. Also it has the key mission to obtain the democratic voice of the whole ward, such that people living in the owner occupied areas of Norbiton will come to see that it is in their own interest to collaborate with their neighbours in social housing to assist in solving existing disadvantages. In particular to ensure that local youngsters get better opportunities.\u00a0\u00a0Indeed Local surveys have consistently reported the following three key issues:<\/p>\n<ul>\n<li>Antisocial behaviour<\/li>\n<li>Lack of youth provision<\/li>\n<li>Poor general environment of the area as a place to live in<\/li>\n<\/ul>\n<p>Surveys include:<\/p>\n<ul>\n<li>One Norbiton Community Panel 2012\/2013 (120 responses)<\/li>\n<li>Play-scheme Project 2009\/2012 [169 responses]<\/li>\n<li>CAP\/CREst project survey 2007 and 2009<\/li>\n<li>CREst Fun Day survey 2011<\/li>\n<li>You Can project 2010<\/li>\n<li>Cambridge Road Estate Residents Association (CRERA) survey (29 responses)<\/li>\n<\/ul>\n<p>(See\u00a0<strong>Appendix 2<\/strong>\u00a0for example details from the One Norbiton Community Panel survey)<\/p>\n<p>Anecdotal responses gleaned from community contact (door-knocking for other projects \/ consultation, meetings etc.) also confirm these needs.<\/p>\n<p>One of the principal users of the new Hub will be our Norbiteens. They will address these three issues by:<\/p>\n<ul>\n<li>Engaging young people with productive activities so they avoid anti-social behaviour, whilst at the same time learning skills and principles which will set them on the path to a positive future<\/li>\n<li>Making a difference to the living environment through the work of the young people<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>One Norbiton\u2019s Values<\/p>\n<p>Norbiteens is committed to:<\/p>\n<ul>\n<li>Listening to all residents in the Norbiton area including young people<\/li>\n<li>Empowering young people to make choices regarding issues that affect them<\/li>\n<li>Placing young people at the heart of the organisation<\/li>\n<li>Encouraging young people to be themselves and to pursue what they wish to be.<\/li>\n<li>Respecting young people\u2019s identity, sexuality, age, ethnic background, faith and beliefs<\/li>\n<li>Providing a safe environment where young people can feel free to discuss any issues that they have<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>The Marmot Review (2008)<\/strong>\u00a0also reflects our values<\/p>\n<p>1. Give every child the best start in life\u2028 Enable all children, young people and adults maximize their capabilities and have control over their lives<\/p>\n<p>2. Create fair employment and good work for all<\/p>\n<p>3. Ensure healthy standard of living for all<\/p>\n<p>4.\u00a0\u00a0\u00a0Create and develop healthy and sustainable places and communities<\/p>\n<p>5. Strengthen the role and impact of ill-health prevention.<\/p>\n<p>&nbsp;<\/p>\n<p>Pilot<\/p>\n<p>We have been using the existing Community Shop facilities for 18 month with the Surrey Save Outreach.\u00a0\u00a0Also our Norbiteens\u2019 have had their work organised from this venue and have been given various teaching sessions such as talks on Drugs, First Aid etc. This virtual pilot has found that the premises are inadequate. The main room and the office are both too small. Our very active Police Sager neighbourhood Panel is already too big to be accommodated and our wish to teach our Norbiteens basic skills such as baking cannot be done with this facility as it exists<\/p>\n<p>Key Learning Points from Pilot:<\/p>\n<ul>\n<li>The existing premises are too small and inadequately equipped<\/li>\n<li><strong>We have looked for but cannot find an affordable alternative e.g.<\/strong><\/li>\n<\/ul>\n<p>(a) Old Laundry. Our assessment is that a sum of approximately \u00a370,000 was needed to bring the building up to the standard required for occupation for community use.\u00a0 See survey report attached<\/p>\n<p>In order to occupy a building, a lease would be required, which would need to be agreed by the Council\u2019s Policy and Resources Committee.\u00a0 In addition to the requirements set out above, any lease would be subject to the Council\u2019s standard terms and conditions, including duration of lease, break clauses and repairing obligations<\/p>\n<p>(b) Surrey Sports Centre premises (originally built as an underground car park and since the boxing club closed, have not now been in use for around 10 years RBK\u2019s Property team suggest an extensive refit would be required to bring the premises up to the required standard for community use, such as, for example, potential rewiring, upgrades to services and utilities, and general fit out costs, including the renewal of partition walls, which are not compliant with current fire safety provisions for occupancy of premises of this type.\u00a0 We, therefore, expect the initial costs of bringing these premises back to a fit standard for occupation to be considerable. Perhaps as much as \u00a3350k<\/p>\n<p>Detailed Project Description<\/p>\n<p>Business Activities<\/p>\n<p>Although this project will seek income-generating ventures, it can be afforded within our existing grant for three years after this it will require on-going funding via new grants or enterprises.<\/p>\n<p>Community and Educational Activities<\/p>\n<p>The project will encourage young people to engage with a range of community and educational activities including:<\/p>\n<ul>\n<li>Practical work to improve the living environment in the Norbiton area such as creating a mural in the local play area in conjunction with younger children, painting fences and litter picking.\u00a0\u00a0(Some of this work is likely to be done in conjunction with Axis, the company that has the maintenance contract for the Cambridge Estate, with whom we are already in discussions)<\/li>\n<li>Intergenerational engagement such as supporting older people to participate in organised events such as bingo days, helping at the Madingley Green Fair and oral history collection \u2013 linking educational activities to real life experience of local people<\/li>\n<li>Business skills development sessions<\/li>\n<li>Life skills sessions<\/li>\n<\/ul>\n<p>Working with identified community priorities, the young people will be involved in generating further ideas and plans for new activities.<\/p>\n<p>There may be some overlap between Business and Community activities \u2013 some community activities may generate income even though that income may not fully cover costs.<\/p>\n<p>Governance and Management<\/p>\n<p>One Norbiton has been a pilot therefore working out the best structure to manage this form of Localism is part of its brief.\u00a0\u00a0At present its membership is determined by geography and all those who live work or study in the ward are automatically equal members without subscriptions etc. The Community Working Group, which meets monthly is the sovereign body via a participatory democratic process. It has set up a company limited by guarantee, called One Norbiton to handle its grants and other financial affairs. The directors of this company have to be endorsed by vote at an annual general meeting of the membership in order to carry on in office. Two signatories are required to sign cheques and only appointed officers are authorised to issue invoices. Accounts have to pass Inland Revenue and Companies House standards. They are also independently checked by Mr Robert Markless and will be open for on-going examination on-line. This structure should ideally have separate officers acting for the company to those of the CWG but as there are so few volunteers prepared to take on the burden of One Norbiton, by default currently the same officers are serving in two capacities and relying on transparency to offset conflicts of interest. We are hoping this may change in the future.<\/p>\n<p>Management and Supervision<\/p>\n<p>Overall responsibility for the financial aspects of this project rests with the Directors of One Norbiton with the steering committee reporting at regular intervals to the CWG.<\/p>\n<p>The day-to-day management and supervision of the project will be by the named Project Lead:<\/p>\n<p>The project Lead:\u00a0\u00a0Jill Preston<\/p>\n<p>She will chair a committee, which will have representation from:<\/p>\n<p>RBK Housing:\u00a0Simon Godfrey<\/p>\n<p>ESET:\u00a0Denise Parry<\/p>\n<p>Police Group:\u00a0Elaine Kennedy,<\/p>\n<p>Other Community Groups: One Norbiton including the Norbiteens, CREst, CRERA Computer Club , Community Connected, Superhighways, Safer Neighbourhood, Age Concern, Surrey Save, CAB, Kutlets, AFC,\u00a0\u00a0Mind, RISE, Food Bank, Community Furniture Project, CaP ( Christians against Poverty) and Save the World.<\/p>\n<p>PROJECT STEERING COMMITTEE<\/p>\n<p>A committee will be invited composed of all these interested parties (a couple of who were involved with CAP) together any others who are likely to become future participants in running the Hub. This will be chaired by Jill Preston and meet periodically to supervise the works and later act as an on-going supervisory body for the Hub.<\/p>\n<p>Hilary Garner, Denise Parry and Mary Graham will be asked to comment on what we might learn from the CAP experience.<\/p>\n<p>GANTT Chart in preparation<\/p>\n<p><em>To be added once plans and funding are in place<\/em><\/p>\n<p><strong>THE DETAILED PLAN\u00a0<\/strong><\/p>\n<p><strong>Preliminary List of Specified Tasks (Subject to revision)<\/strong><\/p>\n<p>The Front Area<\/p>\n<p>1)\u00a0Removing the temporary breeze block walls creating the caretakers area and the back room<\/p>\n<p>2)\u00a0Installing a Front window in the newly enlarged main room<\/p>\n<p>3)\u00a0Sealing off the loo to kitchen door making this the new private interview room<\/p>\n<p>4) Installing a sliding door from corridor into the Loo \u2013 research need for a second loo.<\/p>\n<p>5)\u00a0Re-plumbing the basin and cistern and adding a support railing for the disabled<\/p>\n<p>6)\u00a0Re-siting the kitchen cabinets and the computer connections in the main room and back room<\/p>\n<p>7)\u00a0Constructing an arch access through the wall separating the two areas\u00a0 (N.B. this is a load- bearing\u00a0\u00a0wall. This that will need structural engineering advice<\/p>\n<p>Back Area<\/p>\n<p>1.\u00a0\u00a0\u00a0\u00a0\u00a0Incorporating the corridor at the entrance and existing room on left into a new office for One\u00a0\u00a0\u00a0Norbiton<\/p>\n<p>2.\u00a0\u00a0\u00a0Install a new side entrance and restore back window and create side window<\/p>\n<p>3.\u00a0\u00a0\u00a0Install power electricity supply sufficient to power an electric oven.<\/p>\n<p>4.\u00a0\u00a0\u00a0Installing water supply and drainage for kitchen sink etc.<\/p>\n<p>Additional expenses<\/p>\n<p>1. Decorating the walls<\/p>\n<p>2. Getting floor covering with carpet squares and linoleum.<\/p>\n<p>3. Acquiring suitable equipment<\/p>\n<p>Specific Equipment<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 Larger LED TV \/MONITOR Display for the front office window<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 New small desk<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 Office chairs<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0Letterbox for front door. New fascia sign above front door. Wording to be determined<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 New front office desktop computer<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 Ceiling mounted projector for the main teaching room<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 Tea urn and microwave and small milk fridge for main office<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 New windows to outside in the front and to the rear in the back room<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 Lockable storage cabinets for the participants<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0 For back Kitchen area: Electric oven for baking, Basin, Larger fridge\/ Freezer<\/p>\n<ul>\n<li>For general area lockable storage cabinets<\/li>\n<li>For new office a Computer and printer\/ Photocopier shelving and storage.<\/li>\n<li>Telephone and Internet access<\/li>\n<li>Alarms<\/li>\n<\/ul>\n<p>Security, Safety and Safeguarding<\/p>\n<p>One Norbiton takes Safeguarding and safety very seriously and has taken the following steps:<\/p>\n<ul>\n<li>A Safeguarding policy \/ procedure is in place (see\u00a0<strong>Appendix 1<\/strong>).<\/li>\n<li>All One Norbiton directors coming into children and vulnerable people must have enhanced DBS checks and First Aid qualification and where necessary Health and Safety and Food Hygiene Certification.<\/li>\n<li>All visitors will be registered\u00a0\u00a0in and out<\/li>\n<li>If affordable CCTV equipment will be installed<\/li>\n<li>Electronic Key access will also be installed if possible and shared with RBK Housing<\/li>\n<li>Each participant Group will have its own unique password protected computer and internet access.<\/li>\n<li>The above will be incorporated in an agreement to be signed by participants. In the event of a breach previously agreed sanctions will be become active.<\/li>\n<\/ul>\n<p>COSTINGS &#8211; Running Costs and Budget:<\/p>\n<p><strong>[Estimates]<\/strong><\/p>\n<p><strong>Guestimate;\u00a0<\/strong><\/p>\n<p><strong>Building Works\u00a0\u00a0\u00a310,000\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Equipment\u00a0\u00a0\u00a0\u00a37,000\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Total \u00a317000<\/strong><\/p>\n<p><strong>Still to be fully determined\u00a0\u00a0&#8211;\u00a0<\/strong>This is conditional on a survey to establish presence of asbestos.<\/p>\n<p><strong>BUDGET<\/strong><\/p>\n<p><strong>At present = \u00a315000 Plan Composed of\u2026<\/strong><\/p>\n<p>\u00a35000 One Norbiton DCLG grant to hand<\/p>\n<p>\u00a35000 RBK Housing (prior promise)<\/p>\n<p>\u00a35000 (In kind) from Axis and money raised from locality<\/p>\n<p>These will be a part of the agreement with RBK housing and been left open for comment<\/p>\n<p>Internet connection<\/p>\n<p>Photocopying<\/p>\n<p>Printer supplies<\/p>\n<p>Heating<\/p>\n<p>Lighting<\/p>\n<p>Cleaning<\/p>\n<p>Insurance<\/p>\n<p>Rent &amp; Rates: Peppercorn offered Term to be agreed<\/p>\n<p>Other Legal Issues<\/p>\n<p>&nbsp;<\/p>\n<p>Running Costs<\/p>\n<p>These will partly depend on the lease agreement we have with RBK Housing. The supervision of the Hub will be shared with all partners.<\/p>\n<p>.<\/p>\n<p><strong>Equality and Diversity<\/strong><strong><\/strong><\/p>\n<p>The project is committed to equality and diversity and aims to offer opportunities to all people.\u00a0\u00a0The Project Lead is responsible for ensuring the One Norbiton Equality and Diversity policy is followed.<\/p>\n<p><strong>Data Protection<\/strong><strong><\/strong><\/p>\n<p>The project will be holding a range of data relating to its participants, including names, addresses, ages, what hours they have volunteered, what activities they have taken part in, what changes (outcomes) have happened for them, and (where relevant) notes on disciplinary matters.<\/p>\n<p>One Norbiton as the responsible agency for the project must therefore adhere to Data Protection law.\u00a0\u00a0One Norbiton:<\/p>\n<ul>\n<li>Is registered as a \u2018data controller\u2019<\/li>\n<li>Has a data protection policy and procedures (see\u00a0<strong>Appendix 2<\/strong>)<\/li>\n<\/ul>\n<p>As a project of One Norbiton, this Hub will abide by One Norbiton policy and procedures.<\/p>\n<p>The Project Lead has delegated responsibility.<\/p>\n<p>As the work carried out in the Hub is in direct pursuit of One Norbiton\u2019s objects, any trading element of it is classified as primary purpose trading.\u00a0\u00a0We are mindful that should we take on elements of non-primary purpose trading, such trading is strictly limited \/ taxable<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Financial Management<\/strong><strong><\/strong><\/p>\n<ul>\n<li>Accounts are kept on an Excel spread sheet<\/li>\n<li>Two signatures are required to withdraw funds<\/li>\n<li>Finances are reviewed at each directors\u2019 meeting (usually once a month)\n<ul>\n<li>Financial management is carried out by Jill Preston<\/li>\n<li>Insurance<\/li>\n<li>One Norbiton holds Public Liability insurance.<\/li>\n<li>Monitoring and Evaluation<\/li>\n<li>Targets and Milestones<\/li>\n<li>Targets &amp; Milestones:<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Milestones<\/strong>\n<ul>\n<li><strong>Milestone 1:<\/strong>\u00a0\u00a0To get ON \u2018s pilot use of the Shop agreed by RBK housing<\/li>\n<li>Achieved\u00a0\u00a0-March 2014\u00a0for 4 days a week<\/li>\n<li><strong>Milestone 2:<\/strong>\u00a0\u00a0Get plans professionally drawn up and agreed by CWG and panel on going.\u00a0Approach made to Kingston University and also potential help might be available from a local Architect<\/li>\n<li><strong>Milestone 3:<\/strong>\u00a0\u00a0Get RBK Housing budget for refurbishment plan agreed in writing N.B. Offer for \u00a35k made in 2013.\u00a0\u00a05K agreed from One Norbiton grant,<\/li>\n<li><strong>Milestone 4:<\/strong>\u00a0\u00a0Get the written agreement of Axis to provide the bulk of this work as a part of its existing contract to provide community work and apprenticeships-\u00a0discussions have already been opened<\/li>\n<li><strong>Milestone 5:<\/strong>\u00a0\u00a0Consult with all known associates \u2013 Computer Club \u2013 \u2018Face to Face\u2019 meetings in May\u00a0\u00a0and September \u201914 , Age Concern, Surrey Save, CAB, Kutlets, Save the World<\/li>\n<li>&#8211;\u00a0Meeting held on 8<sup>th<\/sup>\u00a0January 2015 All attending consulted and on board<\/li>\n<li><strong>Milestone 6:<\/strong>\u00a0To explore increasing the site- Examine Back room \u2013\u00a0Done Jan 2015<\/li>\n<li><strong>Milestone 7:<\/strong>\u00a0\u00a0Acquire the go \u2013ahead for our plans (in writing) from RBK Housing<\/li>\n<li><strong>Milestone 8:<\/strong>\u00a0\u00a0Incorporate new suggestion from others in the Plan and design<\/li>\n<li><strong>Milestone 9:<\/strong>\u00a0Obtain detailed project costs.<\/li>\n<li><strong>Milestone 10:<\/strong>\u00a0Raise all requisite monies<\/li>\n<li><strong>Milestone 11:<\/strong>\u00a0\u00a0Commission this job from AXIS and\/or other RBK contractors.<\/li>\n<li><strong>Milestone 12:<\/strong>\u00a0\u00a0Recruit ONTF members as Apprentices to observe and assist with this work.<\/li>\n<li><strong>Milestone 13:<\/strong>\u00a0\u00a0Official Opening? in early\u00a0\u00a0Summer 2015<\/li>\n<li><strong>Milestone 14:<\/strong>\u00a0\u00a0Monitor its use and satisfaction of users and on-going costs of having One Norbiton\u2019s office on this site<\/li>\n<li><\/li>\n<li><strong>Outcomes Monitoring and Evaluation<\/strong><\/li>\n<li><strong>AIM\u00a0<\/strong>1:\u00a0<strong>To produce a satisfactory office<\/strong>\n<ul>\n<li>Outcome: surveys<\/li>\n<li>Quality<\/li>\n<li>How measured: Less overlap and more knowledge of participants<\/li>\n<li>Through on-going contact with users of the hub<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>AIM 2<\/strong>: To\u00a0<strong>Develop good citizenship amongst local people<\/strong><\/li>\n<\/ul>\n<p>Outcomes:<\/p>\n<ul>\n<li>A sense of civic pride and connection with their environment and community<\/li>\n<li>Creating a widespread volunteering ethic<\/li>\n<li>Connection and good relationships with older residents and mutual respect<\/li>\n<li>Involvement in community events<\/li>\n<\/ul>\n<p>How measured:<\/p>\n<ul>\n<li>Questionnaires, actively sought feedback at meetings<\/li>\n<li>Number reaching milestone volunteering awards<\/li>\n<li>Community survey amongst older residents; feedback after specific intergenerational events<\/li>\n<li>Number of young people taking part in community events<\/li>\n<li><strong>AIM 3<\/strong>: Promoting health, wellbeing, self-esteem and confidence amongst local young people<\/li>\n<\/ul>\n<p>Outcomes:<\/p>\n<ul>\n<li>People report increased self-esteem<\/li>\n<li>People report increased confidence<\/li>\n<li>People report improved well-being<\/li>\n<li>People report maintained or improved health<\/li>\n<li>People feel listened to and valued<\/li>\n<li>People do not abuse drugs or alcohol<\/li>\n<\/ul>\n<p>How measured:<\/p>\n<ul>\n<li>1 to 1 structured meetings\/questionnaires<\/li>\n<li><strong>AIM 4<\/strong>: Young people taking responsibility for the way they shape their lives<\/li>\n<\/ul>\n<p>Outcomes:<\/p>\n<ul>\n<li>People have goals and aspirations and a positive approach to them<\/li>\n<li>People feel they have control over their lives<\/li>\n<li>People understand and manage their money well<\/li>\n<\/ul>\n<p>How measured:<\/p>\n<ul>\n<li>1 to 1 structured meetings\/questionnaires<\/li>\n<li><strong>AIM 5<\/strong>: Benefitting Norbiton residents by carrying out activities prioritised by the local community- developing a sense of ownership over local public money and responsibility over how it is spent.<\/li>\n<\/ul>\n<p>Outcomes:<\/p>\n<ul>\n<li>Improved living environment<\/li>\n<li>Improved relations amongst whole local community \u2013 trust and confidence<\/li>\n<li>Improved perception, especially of Cambridge Estate by residents of surrounding areas<\/li>\n<li>People from wider community get involved in volunteering locally, having seen Norbiteens volunteering<\/li>\n<\/ul>\n<p>How measured:<\/p>\n<ul>\n<li>Community surveys<\/li>\n<li>Information from other local organisations e.g. One Norbiton, of reasons why new volunteers join<\/li>\n<\/ul>\n<p>All measurements are supplemented by observations and anecdotal reports\/evidence<\/p>\n<p>Other Monitoring<\/p>\n<p>The project will record by attendance book:<\/p>\n<ul>\n<li>Number and type of activities, (business, community and education)<\/li>\n<li>Numbers of people attending each activity<\/li>\n<li>Numbers of hours each person spends<\/li>\n<li>Overall period for which each person volunteers (e.g. 6 months, 2 years)<\/li>\n<li>Equality and diversity information<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>The One Norbiton Website will be used to publicise<\/strong><\/p>\n<ul>\n<li>Roster of Partner Charities supervising the Hub shown on-line<\/li>\n<li>Hall Booking on-line (&amp; shown on the LED Monitor our front window)<\/li>\n<li>Also all participants will be\u00a0encouraged to join and comment in the One Norbiton e-forum<\/li>\n<\/ul>\n<p>RESOURCES<\/p>\n<p>In order to deliver the project, we need a range of resources.<\/p>\n<p>Partners and Supporters<\/p>\n<p>The following organisations have been involved with \/ consulted about the project:<\/p>\n<p><strong>Darren Welsh<\/strong>\u00a0\u2013 RBK Head of Housing<\/p>\n<p><strong>Helen Terry<\/strong>, Youth Service \u2018\u2019 Advice and assisting with training<\/p>\n<p><strong>Geraldine Burgess<\/strong>, Kingston LSCB Local Safe-guarding Children Board: Safeguarding training<\/p>\n<p><strong>Andrew Donaldson\u00a0<\/strong>,Service Manager \u2013 Maintenance and Facilities Management, RBK: Future projects with RBK<\/p>\n<p><strong>Michelle Seale<\/strong>, Axis: Future projects with Axis<\/p>\n<p><strong>Reniera O\u2019Donnell<\/strong>, Group Manager \u2013 Housing Strategy RBK: Future projects with RBK<\/p>\n<p><strong>Edward Davey MP &#8211;\u00a0<\/strong>Member of Parliament representing Norbiton<\/p>\n<p><strong>Cllr Kevin Davis<\/strong>\u00a0\u2013 Leader of RBK Council<\/p>\n<p><strong>Councillors:\u00a0\u00a0Linsey Cottington, Sheila Griffin and Bill Brisbane &#8211;\u00a0<\/strong>Norbiton Councillors<\/p>\n<p><strong>Neville Rainsford<\/strong>\u00a0:\u00a0\u00a0RBK Neighbourhood Manager<\/p>\n<p><strong>Local residents groups, CRERA and CREst<\/strong><\/p>\n<p><strong>Surrey Comet<\/strong><\/p>\n<p>Equipment<\/p>\n<p>See the previous list.\u00a0\u00a0The Front window will contain a large\u00a0<strong>LED Screen<\/strong>. This will serve<\/p>\n<p>A)\u00a0\u00a0\u00a0\u00a0\u00a0As a notice board giving the dates, times and venues of our own and all our associated Partners\u2019 activities<\/p>\n<p>B)\u00a0\u00a0\u00a0\u00a0\u00a0Display services available in the Hub such as Food Bank, Surrey Save Loans<\/p>\n<p>C)\u00a0\u00a0\u00a0\u00a0\u00a0It could run short Health Educational videos<\/p>\n<p>D)\u00a0\u00a0\u00a0\u00a0Also advertisements for local shops and services- Helen Terry has offered to nominate this project as a recipient of surplus equipment once the\u2019 Barnfield\u00a0\u00a0Centre\u2019\u00a0\u00a0has closed.<\/p>\n<p>Office and other equipment will be resourced as economically as possible<\/p>\n<p>People<\/p>\n<p>(See \u2018Project Structure\u2019)<\/p>\n<p>In this first year, the project relies on committed volunteers, primarily the directorate of One Norbiton and particularly the Project Lead.<\/p>\n<p>APPENDIX 1 Ground Floor\u00a0Plans<\/p>\n<p>Appendix 1:<\/p>\n<p>(a) Outline Sketch of PRESENT ground plan\u00a0(Unfortunately\u00a0Ground plan\u00a0mislaid by RBK Housing)<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>(b) Draft Proposal for PLANNED future layout<\/p>\n<p>&nbsp;<\/p>\n<p>Appendix 2 Example Community Survey Results<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Tasks and issues suggested by our Norbiton Panel and Community surveys:<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>CLEANING UP THE ENVIRONMENT<\/strong>\u00a0<strong>(7)<\/strong><\/p>\n<ul>\n<li>Clean up dog mess around Norbiton Station<\/li>\n<li>More police, more rubbish bins &amp; dog bins. More community events<\/li>\n<li>Less Litter<\/li>\n<li>The Fly tipping problem needs to be solved<\/li>\n<li>Stop Fly-tipping in Chatham Road<\/li>\n<li>Cleaning up lifts\/ less overcrowding\/more job prospects<\/li>\n<li>\u2026 am unhappy with rubbish<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>DEALING WITH YOBS, GANGS &amp; DRUGS (6)<\/strong><\/p>\n<ul>\n<li>Less yobs around<\/li>\n<li>Have much less pressure on local schools. More play areas. Less drug dealing<\/li>\n<li>Less drug dealers<\/li>\n<li>Deal with Gangs\/drugs\/loneliness<\/li>\n<li>Less men hanging around streets \u2013 makes me feel unsafe when travelling in the dark<\/li>\n<li>More police at nights. Concerns about the sale of private houses to students<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>MAINTAINING GARDENS, RECREATION FACILITIES (4)<\/strong><\/p>\n<ul>\n<li>More local community events. Clean up days.\u00a0\u00a0Play areas<\/li>\n<li>Clean up neglected spaces &amp; front gardens<\/li>\n<li>Would like business rates to be nil for vacant property so owners can afford to maintain them.<\/li>\n<li>Mend broken fencing<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>YOUTH ACTIVITIES (2)<\/strong><\/p>\n<ul>\n<li>Things for young people &amp; job opportunities<\/li>\n<li>More things for kids to do<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>OTHER ISSUES (2)<\/strong><\/p>\n<ul>\n<li>Less noisy neighbours<\/li>\n<li>More consultation. More choice of local shops<\/li>\n<\/ul>\n<p><br clear=\"all\" \/>&nbsp;<\/p>\n<p>Appendix 3: Security Policy and other Procedures<\/p>\n<p align=\"center\">\n<p><strong>COMMUNITY HUB TERMS OF AGREEMENT<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>1.\u00a0\u00a0Access to the Community Hub is available free of charge to groups and organizations operating within the Norbiton area.<\/p>\n<p>&nbsp;<\/p>\n<p>2.\u00a0\u00a0Each group must provide a copy of their Constitution and \/or Terms of Reference including their Code of Conduct, Equalities and Child Safeguarding Policy.<\/p>\n<p>&nbsp;<\/p>\n<p>3.\u00a0\u00a0In order to ensure the safety and wellbeing of local residents they will be expected to provide copies of current DBS (formerly known as CRB) certificates before they are given access to the Hub.<\/p>\n<p>&nbsp;<\/p>\n<p>4.\u00a0\u00a0No group or organisation will be permitted to operate a business aimed at financial gain or a commercial business.<\/p>\n<p>&nbsp;<\/p>\n<p>5.\u00a0\u00a0Each group will agree to abide by the Code of Conduct whilst participating in the Community Hub.<\/p>\n<p>&nbsp;<\/p>\n<p>6.\u00a0\u00a0Each group must sign this agreement in order to received access to the Hub and may only access the Hub outside of their designated time with prior agreement.<\/p>\n<p>&nbsp;<\/p>\n<p>7.\u00a0\u00a0Where necessary and previously agreed, each group will be allocated storage facilities according to need.<\/p>\n<p>&nbsp;<\/p>\n<p>8.\u00a0\u00a0It will be the responsibility of each group to provide updated details of their on-going projects for the One Norbiton website.<\/p>\n<p>&nbsp;<\/p>\n<p>9.\u00a0\u00a0One Norbiton will work with each group to promote activities when and where possible.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>CONTACT NUMBERS FOR REFERRAL &amp; ADVICE\u00a0<\/strong><\/p>\n<p>SPA &#8211; Single Point Contact<\/p>\n<p>020 8547 5008<\/p>\n<p>&nbsp;<\/p>\n<p>Social Care Services<\/p>\n<p>(Outside Office Hours)<\/p>\n<p>0208 770 5000<\/p>\n<p>&nbsp;<\/p>\n<p>LSCB (Kingston Local Safe-guarding Children Board)<\/p>\n<p>http:\/\/www.kingstonlscb.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00a0<\/strong><strong><br clear=\"all\" \/><\/strong><\/p>\n<p>Appendix 4: Risk Assessment<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<div>\n<p><strong>Risk assessment of Hub Project<\/strong><\/p>\n<\/div>\n<p><strong>Risks identified so far and potential solutions<\/strong><\/p>\n<ul>\n<li><strong>Potential trip hazard<\/strong>\u00a0\u2013participants\u00a0\u00a0will be trained and made aware of the potential of trip hazards and asked to be vigilant<\/li>\n<li><strong>Fire<\/strong>&#8211; Fire doors in situ and Fire drills. No gas for cooking.\u00a0\u00a0Fire equipment to be updated and subject to regular check as part of RBK Contract.<\/li>\n<li><strong>Health problems<\/strong>\u2013 no excess.\u00a0\u00a0Fully Equipped First Aid box to be available and regularly checked.\u00a0\u00a0Register of trained First Aiders to be available.<\/li>\n<li><strong>Lone Working &#8211;\u00a0\u00a0<\/strong>Hub will be subject to a \u2018 safe and sound\u2019 policy<strong><\/strong><\/li>\n<li><strong>Security \u2013<\/strong>\u00a0Procedures to be agreed to incorporate open and close systems, Fire Safety and all other practicalities listed above<strong><\/strong><\/li>\n<li><strong>Food Hygiene\u00a0<\/strong>\u00a0&#8211;\u00a0\u00a0Checks must be made to ensure those working with food are fully qualified and able to display accredited certificate.<strong><\/strong><\/li>\n<li><strong>Health and Safety &#8211;\u00a0<\/strong>\u00a0Participants to be offered Risk Assessment Training via KVA.<strong><\/strong><\/li>\n<li><strong>Child Safeguarding\u00a0\u00a0&#8211;<\/strong>\u00a0Safeguarding training and D &amp; B certificates to be checked.<strong><\/strong><\/li>\n<\/ul>\n<p>Appendix 5: Data Protection Policy<\/p>\n<p>Information on participants held on computer will be protected by a password and any hard copies of information will be locked in a cabinet.<\/p>\n<p>Organisation address:\u00a0\u00a061 GRAVELEY WILLINGHAM WAY KINGSTON UPON THAMES<\/p>\n<p>KT1 3HY, UNITED KINGDOM<\/p>\n<p>&nbsp;<\/p>\n<p>Entry details:\u00a0\u00a0Company&#8217;s house registration number: 08275614<\/p>\n<p>Registration reference Application date:\u00a0\u00a0A1006065 04 June 2013<\/p>\n<p>Nature of work description<\/p>\n<p>Nature of work &#8211; Charity (Local)<\/p>\n<p>Description of processing The following is a broad description of the way this organisation\/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.<\/p>\n<p>Reasons\/purposes for processing information<\/p>\n<p>Customer enquiry contact details<\/p>\n<p>DR MICHAEL D\u2019SOUZA , CHAIR.\u00a0\u00a0\u00a028 ALBANY PARK ROAD KINGSTON UPON THAMES SURREY KT2 5SW TELEPHONE: 02085467681 EMAIL ADDESS: MDSOUZA@MAC.COM<\/p>\n<p>Organisation name: ONE NORBITON<\/p>\n<p>Register of data controllers<strong><\/strong><\/p>\n<p>We process personal information to enable us to provide a voluntary service for the benefit of the public in a particular geographical area as specified in our constitution; administer membership records; to fundraise and promote the interests of the charity; manage our employees and volunteers; maintain our own accounts and records.<\/p>\n<p>Type\/classes of information processed We process information relevant to the above reasons\/purposes. This may include: \u2022 personal details \u2022 family detail \u2022 lifestyle and social circumstances \u2022 membership details \u2022 goods and services \u2022 financial details \u2022 education and employment details<\/p>\n<p>We also process sensitive classes of information that may include: \u2022 physical or mental health details \u2022 racial or ethnic origin \u2022 religious or other beliefs of a similar nature Who the information is processed about We process personal information about: \u2022 members \u2022 staff, volunteers \u2022 trustees \u2022 complainants, supporters \u2022 enquirers \u2022 advisers and representatives of other organisations Who the information may be shared with We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.<\/p>\n<p>Where necessary or required we share information with: \u2022 members \u2022 family, associates or representatives of the person whose personal data we are processing \u2022 employees \u2022 current, past and prospective employers \u2022 healthcare, social and welfare organisations \u2022 educators and examining bodies \u2022 financial organisations<\/p>\n<p>Register of data controllers<strong><\/strong><\/p>\n<p>\u2022 Employment and recruitment agencies \u2022 survey or research organisations \u2022 business associates and professional advisers \u2022 providers of goods and services \u2022 local and central government \u2022 other voluntary and charitable organisations<\/p>\n<p>Consultancy and Advisory Services Information is processed for consultancy and advisory services that are offered. For this reason the information processed may include name, contact details, family details, financial details, and the goods and services provided. This information may be about customers and clients. Where necessary this information is shared with the data subject themselves, business associates and other professional advisers, current, past or prospective employers and service providers.<\/p>\n<p>Trading and Sharing Personal Information Personal information is traded and shared as a primary business function. For this reason the information processed may include name, contact details, family details, financial details, employment details, and goods and services. This information may be about customers and clients. The information may be traded or shared with business associates and professional advisers, agents, service providers, customers and clients, and traders in personal data.<\/p>\n<p>Providing Financial Services and Advice Personal information is also processed in order to provide financial services and advice. For this reason the information processed may include name, contact details, family details, lifestyle and social circumstances, financial details, goods and services and sensitive classes of information that may include physical or mental health details. This information may be about clients, family and associates of clients, suppliers and enquirers. Where necessary or required this information is shared with the data subjects themselves, professional advisers and consultants, services providers, credit reference agencies.<\/p>\n<p>Undertaking Research Personal information is also processed in order to undertake research. For this reason the information processed may include name, contact details, family details, lifestyle and social circumstances, financial details, good and services. The sensitive types of information may include physical or mental health details, racial or ethnic origin and religious or other beliefs. This information is about survey respondents. Where necessary or required this information may be shared with customers and clients, agents, service providers, survey and research organisations.<\/p>\n<p>Register of data controllers<strong><\/strong><\/p>\n<p>Transfers: It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the data protection act.<\/p>\n<p><strong>Tier assessment questionnaire<\/strong>\u00a0Question 1: Is your organisation a charity or have exempt charitable status?\u00a0<strong>No<\/strong>\u00a0Question 2: Does your organisation have more than 249 staff?\u00a0<strong>No<\/strong>\u00a0Question 3: Is the organisation a public authority as defined in the Data Project Act of 1998?\u00a0<strong>Not Answered<\/strong>\u00a0Question 4: Did your organisation have a turnover of \u00a325.9 million or more in the last financial year\u00a0<strong>Not Answered<\/strong>\u00a0Question 5: Has your organisation been in existence for more than a month?\u00a0<strong>Yes<\/strong><\/p>\n<p>Compliance questionnaire<strong><\/strong><\/p>\n<p>Someone in my place of work is responsible for making sure we comply with the Data Protection Act\u00a0<strong>Yes<\/strong><\/p>\n<p>Relevant people in my place of work have been trained in how to handle personal information\u00a0<strong>Yes<\/strong><\/p>\n<p>We have a process in place so we can respond to requests for the personal information we hold\u00a0<strong>Yes<\/strong>\u00a0When collecting personal information, we tell people how we will use it\u00a0<strong>Yes<\/strong><\/p>\n<p>We keep records of people\u2019s personal information up to date and don\u2019t keep it longer than necessary\u00a0<strong>Yes<\/strong><\/p>\n<p>We have security measures in place to keep the personal data we hold safe\u00a0<strong>Yes<\/strong><\/p>\n<p>Additional information not published on public register\u00a0<strong>Yes<\/strong><\/p>\n<p>Register of data controllers: Caldecott Guardian trained\u00a0<strong>Yes (MFDS)<\/strong><\/p>\n<p>Main contact details<\/p>\n<p>Name:\u00a0<strong>DR MICHAEL D\u2019SOUZA<\/strong>\u00a0MD FRCGP FFPHM FRSA<\/p>\n<p>Postal address:<strong><\/strong><\/p>\n<p>28 Albany Park Road, Kingston Upon Thames KT2 5SW<\/p>\n<p>Email address:\u00a0<a href=\"mailto:mdsouza@mac.com\">mdsouza@mac.com<\/a><\/p>\n<p>Landline telephone number: 020 85467681<\/p>\n<p align=\"center\"><strong>One Norbiton is a Company Limited by Guarantee<br \/>\nCompany registration number: 8275614<br \/>\nRegistered address: 61 Graveley, Willingham Way. KT1 3HY<br \/>\nEmail: Admin@onenorbiton.org.uk\u00a0\u00a0\u00a0\u00a0Website:\u00a0<\/strong><a href=\"http:\/\/onenorbiton.org.uk\/\"><strong>www.onenorbiton.org.uk<\/strong><\/a><strong><br \/>\nMobile:\u00a0\u00a007910 844427 Text: 07905 227448<\/strong><\/p>\n<p align=\"center\"><strong>\u00a0<\/strong><\/p>\n<p align=\"center\">\n<p align=\"center\"><strong>\u00a0<\/strong><\/p>\n<\/div>\n<div><br clear=\"all\" \/><\/p>\n<hr align=\"left\" size=\"1\" width=\"33%\" \/>\n<div>\n<p><a title=\"\" href=\"file:\/\/\/Users\/oldimac\/Desktop\/Creating%20a%20Community%20Hub%20v16%20docx.htm#_ftnref1\">[1]<\/a>\u00a0<a href=\"http:\/\/www.kingston.gov.uk\/info\/200249\/kingston_data_observatory\/205\/children\/6\">www.kingston.gov.uk\/info\/200249\/kingston_data_observatory\/205\/children\/6<\/a><\/p>\n<\/div>\n<div>\n<p><a title=\"\" href=\"file:\/\/\/Users\/oldimac\/Desktop\/Creating%20a%20Community%20Hub%20v16%20docx.htm#_ftnref2\">[2]<\/a>\u00a0<a href=\"http:\/\/www.kingston.gov.uk\/downloads\/file\/189\/child_poverty_needs_assessment_2013\">www.kingston.gov.uk\/downloads\/file\/189\/child_poverty_needs_assessment_2013<\/a><\/p>\n<\/div>\n<div>\n<p><a title=\"\" href=\"file:\/\/\/Users\/oldimac\/Desktop\/Creating%20a%20Community%20Hub%20v16%20docx.htm#_ftnref3\">[3]<\/a>\u00a0<a href=\"http:\/\/www.kingstonccg.nhs.uk\/Downloads\/Publications%20folder\/Reports\/borough_profile_2011-4.pdf\">www.kingstonccg.nhs.uk\/Downloads\/Publications%20folder\/Reports\/borough_profile_2011-4.pdf<\/a><\/p>\n<\/div>\n<\/div>\n<p><a title=\"Hub Project 2 V2\" href=\"http:\/\/onenorbiton.org.uk\/wp-content\/uploads\/Hub Project 2 V2.pdf\" target=\"_blank\">Hub Project<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Final Plan for creating a Community Hub out of the Community Shop in Madingley Creating a Community Hub version 22 CURRENT TENDER We are now inviting a quotes for this tender (See attached below). Because of the proposed CRE regeneration these works will be more limited than we originally intended and will not include breaking &hellip; <a href=\"https:\/\/onenorbiton.org.uk\/?page_id=1126\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Hub project&#8221;<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mc_calendar":[],"two_page_speed":[],"footnotes":""},"class_list":["post-1126","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P29YAy-ia","_links":{"self":[{"href":"https:\/\/onenorbiton.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/1126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onenorbiton.org.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onenorbiton.org.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onenorbiton.org.uk\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/onenorbiton.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1126"}],"version-history":[{"count":14,"href":"https:\/\/onenorbiton.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/1126\/revisions"}],"predecessor-version":[{"id":1808,"href":"https:\/\/onenorbiton.org.uk\/index.php?rest_route=\/wp\/v2\/pages\/1126\/revisions\/1808"}],"wp:attachment":[{"href":"https:\/\/onenorbiton.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}